Pranaclimb Ltd is the data controller responsible for personal data collected through this website and through oceandips.com. Both are trading names of Pranaclimb Ltd.
Registered in England & Wales · Company No. 16626114
Registered Office: 13 Upton Towans, Hayle, Cornwall. TR27 5BJ
📧 annie@pranaclimb.com
🌐 www.pranaclimb.com · www.oceandips.com
Information you provide directly
- Name and email address
- Messages or enquiries you send us
- Coaching or assessment information you choose to share
- Details provided when subscribing, downloading resources, or purchasing
Purchase information
- Billing and transaction details
- Payment information — processed securely by our payment providers. We do not store full card details
Website usage data
- Pages visited and time on site
- Device and browser type
- Approximate location (city/country)
- Interaction data via analytics
This helps us improve the website and understand what content is most helpful to climbers and cold water swimmers.
We use your information to:
- Deliver downloads, courses, coaching, and services you request
- Send newsletters or blog updates you've opted into via Kit
- Respond to enquiries and support requests
- Improve site performance and content
- Maintain security and prevent misuse
- Meet legal and accounting obligations
We process your data based on the following legal grounds:
- Consent — when you subscribe to emails or opt in to communications
- Contract — when you purchase services or products
- Legitimate interests — improving the site and services responsibly
- Legal obligations — accounting and tax compliance
If you subscribe to the Pranaclimb blog or download resources, you may receive emails about breathwork science, climbing performance, new posts, tools, resources, and app updates.
Your email list subscription is managed through Kit (formerly ConvertKit). Kit's privacy policy is available at kit.com/privacy.
This site is hosted on Cloudflare Pages. Cloudflare may use essential cookies and technologies to:
- Enable core website functionality and security
- Protect against bots and malicious traffic
- Provide basic analytics on site performance
We do not currently use advertising cookies or third-party tracking beyond what is necessary for site functionality.
You can disable cookies through your browser settings, though some features may not work correctly.
Your data is processed and stored via the following trusted platforms:
- Cloudflare Pages — website hosting and delivery
- Kit — email list management and communications
- Payment providers — secure transaction processing
All platforms used are GDPR-compliant and handle data in accordance with UK data protection law. We take reasonable steps to ensure your data is treated securely at all times.
We only share data when strictly necessary with:
- Cloudflare (website hosting)
- Kit (email communications)
- Payment processors
- Professional services such as accounting
- Legal authorities if required by law
- Email subscribers — until you unsubscribe
- Customers — as required for service delivery and legal/accounting records
- Enquiries — as long as needed for communication purposes
You can request deletion of your data at any time by emailing annie@pranaclimb.com.
Under UK GDPR, you have the following rights regarding your personal data:
✅ Access
Request a copy of the data we hold about you.
✅ Correction
Ask us to correct inaccurate or incomplete data.
✅ Deletion
Request that we delete your personal data.
✅ Restriction
Ask us to restrict how we process your data.
✅ Portability
Receive your data in a portable, usable format.
✅ Objection
Object to processing based on legitimate interests.
We aim to respond within one month.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Ocean Dips is a trading name of Pranaclimb Ltd. Any personal data collected through oceandips.com is subject to this same Privacy Policy and is controlled by Pranaclimb Ltd.
Services offered under the Ocean Dips trading name include cold water coaching, breathwork, climbing, walks and retreats in Cornwall. Data collected in relation to these services is handled identically to data collected through pranaclimb.com.
Our site may link to external websites including ResearchGate, SportRxiv, Kit, social media platforms, and other resources. These sites have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updates will be posted here with a revised effective date. Continued use of the site after changes means you accept the updated policy.
For any questions about this Privacy Policy, or to exercise your data rights:
📧 annie@pranaclimb.com
🌐 www.pranaclimb.com
📍 13 Upton Towans, Hayle, Cornwall. TR27 5BJ
If you are not satisfied with our response, you have the right to complain to the ICO:
🌐 ico.org.uk · 📞 0303 123 1113